STAFF

counseling topics

FAQs

Yes, we do! We accept some EAP,’s, United Health, Tricare, HSA and FSA and all major credit cards. If you do not see your insurance carrier listed below, we may be an out-of-network provider. Ask us about Courtesy Billing.

Yes, we do! We accept some EAP,’s, United Health, Tricare, HSA and FSA and all major credit cards. If you do not see your insurance carrier listed below, we may be an out-of-network provider. Ask us about Courtesy Billing.

To ensure the privacy and security of your information, updating your payment or billing on your account can be achieved via the client portal.

The cost per session for any type of therapy is dependent on your therapist and your insurance plan. We would be happy to provide you with all the details you need to make the best decisions for you and your family.

If you cancel within 24 hours of a session you will be charged for the session, but you have 5 business days to make it up or you will be charged for the session missed.

Not at this time

It starts with creating an environment and career path where counselors can truly thrive. Also, we’re always on the lookout for exceptional providers, hiring only the those counselors who are willing to make the commitment to serve with both a biblical and psychological perspective. Send an email to Dr. Lidia Martinez for more information.

We have both Licensed professionals and interns. Licensed clinicians have already met the state of Florida requirements for licensure to practice. Registered interns have graduated and are seeking hours with the state. Graduate interns have completed the course work and are seeking graduate hours to be able to become registered interns and they work under direct supervision from Dr Lidia Martinez, LMHC.

LCSW, LMFT, LMHC, Registered LMHC, and Registered LMFT. Graduate Intern in Mental Health Counseling, Graduate Intern in Marriage and Family Therapy.

The process begins with a referral where you call786-565-6916 and request a consultation with Dr. Lidia Martinez, or you can request one through the client portal. If you feel that it is a good fit, then, you will create an electronic file in Simple Practice, fill out some paperwork online

No, we provide therapy sessions through online therapy only. We are not a crisis counseling center. If you should have an emergency, they should call 911 and/or local authorities first and never call us first. Then after the emergency, we do encourage you to call us to process with your therapist.

If you are in the car you may use blue tooth, but NO DRIVING or you will be asked to reschedule the session. Safety First.

Yes, NO SHOW/Cancelation policy: If you cancel or don not show for an appointment within 24 hours then they will be charged a fee but you do get 5 days to make it up so that you wont’ be charged.

Yes we do and report is done within 24 to 48 hours.

Yes we do and report is done within 24 to 48 hours

Yes, on the first session

Yes we do at the end of each session I encourage all of our therapist to ask clients if they have a prayer request. I also recommend that our therapists pray for our clients in between sessions as I will be praying for you as well.

Clients do not have to be Christian or religious we are not evangelist we are counselors and will use whatever counseling technique is appropriate in session. Psychological and/or biblical.  This is about meeting you where you are on your journey and helping you work through your issues.

Our therapists are asked to be authentic and genuine and agree with our vision mission and statement of Faith. Our goal is to help you by using psychological skills and biblical truth to create hope. We will pray and point you to the bible as a resource when appropriate as much as we will use all suitable psychological skills needed to achieve your goals in therapy.

Accepted forms of payment for services and gifting

If you don’t see your insurance carrier listed below, we may be an out-of-network provider. I do Courtesy Billing, where you can potentially get reimbursed by your insurance payer based on your out-of-network benefits.

Good Faith Estimate

Notice to clients and prospective clients:

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate (GFE) for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.  Make sure to save the copy of your Good Faith Estimate that is provided to you.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises call 786-565-6916.